Salesforce Manager, AI & Agentforce Delivery

CanadaRemoteFull-time2026-10-02 → 2026-11-10

Hybrid

Core

Lead a team of delivery professionals to design and build Agentforce and AI-powered solutions for clients, balancing hands-on project delivery with people leadership.

Role type

Manager, AI & Agentforce Delivery

Builds

Agentforce and AI-powered solutions for clients

Domain

Generative AI, Salesforce ecosystem, Customer Experience

Deliverable

production ML models

Required skills

Agentforce delivery, Generative AI platforms, Team leadership, Technical solution design, Performance management, Hiring

Preferred skills

Enablement content design, Architect-level certifications, Staffing forecasting, RAG architecture, Fine-tuning strategies, LLM familiarity

Technologies

Agentforce, Salesforce Einstein, Service Cloud Voice, Amazon Connect, Generative AI frameworks

Responsibilities

Lead and own complete project technical solution design for agentic topics and automation; Manage a team of Experience Architects, Technical Architects, Consultants, and Developers; Provide mentorship, career guidance, and performance feedback; Own forecasting and staffing input for the team; Coordinate solution design reviews; Author content for enablement workshops; Support hiring by conducting interviews; Champion delivery standards; Travel up to 25% for customer projects.

Seniority

Manager, hands-on IC with team leadership

About neuraflash

NeuraFlash is looking for a talented Solution Architect to join our growing Service Cloud Voice practice! You'll bring Salesforce project implementations to life by working with our customers to understand their business, identify their requirements, and design, develop, QA, and launch their solutions. We are building a best-in-class team and this role will have the opportunity to make significant contributions working with the rest of our talented team, exciting customers, and partnering closely with our Salesforce and AI Teams!