Revenue Cycle Operations Specialist
Core
On-site anchor for office operations and revenue cycle support, processing billing documents and managing daily workflows.
Role type
Operations Specialist (Revenue Cycle & Office Admin)
Builds
Daily billing workflows and office operational backbone
Domain
Healthcare technology / Administrative operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
document sorting and routing, digital document management, call handling, data accuracy, office operations management, stakeholder communication, proactive problem identification, AI tool adoption
Preferred skills
healthcare or insurance billing experience, familiarity with Niko, Earth Class Mail, Aircall
Technologies
Niko, Earth Class Mail, Aircall, Claude, ChatGPT
Responsibilities
Open, sort, and prioritize incoming mail and documents; Upload and manage required documentation in Niko; Answer live calls via Aircall and direct callers; Flag urgent items and escalate discrepancies; Serve as primary on-site point of contact; Support daily billing and revenue cycle workflows
Seniority
Individual Contributor, Entry to Mid-level