Associate Director, Client Services
Core
Lead the successful delivery and continued growth of key client partnerships at a creator and social agency, serving as a strategic advisor at the intersection of clients, creators, and cross-functional teams.
Role type
Senior IC client services director (creator marketing)
Builds
Creator marketing campaigns and programs for major brand clients
Domain
Creator economy, social media advertising, influencer marketing
Required skills
team leadership, campaign execution, budget management, creator negotiation, cross-functional liaison, strategic advising, project workflow management, financial reconciliation, new business support, industry trend analysis
Preferred skills
gaming brand experience, experience with large customer accounts
Technologies
Echo, project trackers, social media platforms (TikTok, Instagram, YouTube)
Responsibilities
Lead and develop a high-performing Client Services team; act as senior liaison with clients, creators, and partners; manage day-to-day campaign delivery operations; mentor and train team members; deliver campaigns across social media platforms; manage contracting and creator negotiations; track budgets and financial reconciliation; build campaign wrap reports; support new business pitches; maintain pulse on social media landscape and trends.
Seniority
Senior, hands-on IC with team management