Staff Triage & RCA Engineer
Core
Technical leadership for software issue triage and root cause analysis across complex humanoid robotic systems operating in dynamic environments.
Role type
Staff Triage & RCA Engineer (Systems Integration)
Builds
Scalable diagnostic tooling, automation frameworks, and observability infrastructure for hardware-software failure resolution.
Domain
Robotics / Mechatronics / Autonomous Systems
Deliverable
production ML models | infrastructure | dashboards & analysis
Required skills
Systems integration, hardware-software interface debugging, log parsing, Python scripting, observability platforms, cloud data analysis, cross-functional technical leadership, RCA methodology design
Preferred skills
HiL (Hardware-in-the-Loop) design, sensor troubleshooting (cameras, encoders, IMUs), robotics software stacks, EtherCAT/CAN protocols
Technologies
Datadog, Splunk, New Relic, AWS S3, SQL, NoSQL, Python, EtherCAT, CAN
Responsibilities
Lead complex software/firmware/system failure triage and prioritization; define standardized triage processes and escalation workflows; conduct end-to-end root cause analysis for ambiguous hardware-software failures; develop scalable diagnostic scripts and automation frameworks; mentor engineers and establish technical standards for failure investigation.
Seniority
Staff, technical authority & mentorship
