Manager, Services - Risk & Audit
Core
Allocates resources and ensures team utilization while overseeing quality across the Professional Services customer journey.
Role type
Manager, Professional Services Delivery
Builds
Professional Services delivery and product enablement
Domain
Professional Services / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Resource planning, utilization management, project management, quality control, coaching, mentoring, performance management, recruitment, retention, process improvement, escalation management, cross-functional collaboration
Preferred skills
None stated
Technologies
None stated
Responsibilities
Allocate resources across regions to ensure high-quality execution; oversee direct reports delivering Professional Services; provide quality control for team services; coach and mentor team members; lead recruitment and retention; refine training to drive product adoption; review end-to-end processes for improvements.
Seniority
Manager, people leadership
