Director of Player Development
Core
Oversees player development performance, VIP acquisition, retention, and reinvestment across online sportsbook and iCasino products for an assigned region.
Role type
Director of Player Development (Regional)
Builds
Online sportsbook and iCasino platforms (theScore Bet, PENN Interactive)
Domain
Online Gaming / Sports Betting / Casino
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
VIP management, revenue growth, strategic planning, data analysis, compliance, stakeholder management, event management, market intelligence, team leadership, customer relationship management
Preferred skills
Experience with front-end product and technology, proficiency in data management tools, ability to travel for events
Technologies
Excel, player tracking screens, reporting tools
Responsibilities
Direct casino marketing function, drive revenue and VIP database growth, lead strategic direction for regional VIP team, enforce department processes and compliance, provide KPI data reporting, monitor competitor market offerings, maintain knowledge of product offerings and bet types, generate top-of-funnel opportunities for new VIP business, oversee member welcomes and reactivation, utilize daily reporting for business decisions, assist with incentive programs, communicate with Risk and Trading teams, qualify for required licenses, oversee high-level VIP events
Seniority
Director, hands-on leadership