IT Manager
Core
Own internal IT operations and manage the managed IT services provider relationship for a growing operations business.
Role type
IT Manager (hands-on, limited direct reports)
Builds
Internal IT systems, tooling strategy, and vendor-executed support for warehouse and corporate footprint
Domain
Operations technology / Managed IT services
Deliverable
infrastructure
Required skills
IT operations management, third-party MSP/vendor relationship management, IT security and compliance (SOC 2, PCI), budget management, cross-functional partnership
Preferred skills
Multi-site or distribution/operations environment experience
Technologies
None explicitly stated
Responsibilities
Manage SLAs and hold managed IT services provider accountable; Co-own security and compliance policy, controls, audits, and incident readiness; Translate business needs into technical requirements for the vendor; Partner with operations, engineering, and leadership to align IT with business needs
Seniority
Manager, limited direct reports
