Training Specialist - Independent Contractor
Core
Deliver initial and ongoing training for Diligent's GRC SaaS products to drive customer adoption and satisfaction.
Role type
Training Specialist (Independent Contractor)
Builds
Customer-facing training sessions, learning content, and training videos for Diligent's GRC platform.
Domain
Governance, Risk, and Compliance (GRC) SaaS
Deliverable
product features
Required skills
Planning, organization, time management, customer service, interpersonal communication, presentation skills, adaptability
Preferred skills
Learning content creation, video editing, iSpring, Iorad
Technologies
Zoom, Microsoft Teams, BigMarker, iSpring, Iorad
Responsibilities
Deliver engaging training sessions via virtual conferencing and webinars, create training resources and videos, log training activities, handle client requests, travel occasionally for workshops.
Seniority
Junior, hands-on IC