Account Coordinator
Core
Key customer representative managing a dedicated portfolio of accounts to ensure high standards of service delivery and product solutions.
Role type
Account Coordinator (Customer Service)
Builds
Customer service solutions and product delivery for the Australian Steel Market
Domain
Steel manufacturing and distribution
Deliverable
product features
Required skills
relationship management, conflict resolution, digital platform expertise, process improvement
Responsibilities
manage customer experience for account portfolio, work with internal stakeholders to deliver product solutions, provide real-time updates on product and service matters, identify and implement improvements to systems and processes
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