Administrative Services Lead
Core
Lead and develop the Administrative Services team to ensure integrity and effectiveness of administrative, registry, and student records services across the institution.
Role type
Senior management lead for tertiary administration
Builds
Administrative services supporting compliant programme delivery and professional service for students and staff
Domain
New Zealand tertiary education / private training establishment
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
team leadership, operational direction, regulatory compliance, student lifecycle management, data analysis, process improvement, risk management, performance management
Preferred skills
knowledge of NZQA/TEC/SDR requirements, experience with SELMA/Moodle/CRM/Microsoft 365, Excel proficiency
Technologies
SELMA, Moodle, CRM, Microsoft 365, Excel
Responsibilities
Lead and develop the Administrative Services team; oversee student lifecycle and academic administration; ensure accurate regulatory and statutory reporting; maintain controls over student data and financial administration; coordinate administrative delivery for intakes and examinations; resolve operational issues and improve processes.
Seniority
Senior, hands-on management