Front Office Staff
Core
Handle visitor inquiries, direct patients to relevant hospital staff, and manage front desk operations in a healthcare setting.
Role type
Front Office Staff (Hospital)
Builds
Patient intake and triage processes
Domain
Healthcare / Hospital Administration
Deliverable
client delivery
Required skills
Customer service, patient interaction, front office management software, electronic health records (EHR) systems, Microsoft Office Suite (Excel, Word), emergency troubleshooting, staff supervision
Preferred skills
Interpersonal skills, adaptability to fast-paced environments
Responsibilities
Greet visitors and answer questions, maintain front desk organization, supervise support staff, handle customer complaints, troubleshoot emergencies
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