Daily Worker - ICT
Core
Provide day-to-day IT support including hardware installation, maintenance, troubleshooting, and basic user assistance for a hospital environment.
Role type
Junior IT Support Specialist
Builds
IT service requests, hardware/software fixes, and basic documentation
Domain
Healthcare / General IT
Deliverable
product features
Required skills
Hardware troubleshooting, Network device management, Basic software troubleshooting, Password reset handling, IT asset inventory management, PL/SQL query language, Programming logic
Preferred skills
PL/SQL package/procedure creation, Power BI reporting, Business Process Applications (Axapta), Microsoft 365, Helpdesk ticketing systems
Technologies
Laragon, Phyton, PHP, Power BI, Axapta, Microsoft 365
Responsibilities
Assist with installation, maintenance, and troubleshooting of computer hardware, printers, and network devices; Provide basic technical support to users; Handle day-to-day IT service requests; Perform basic documentation related to maintenance and support activities; Support IT asset inventory processes; Coordinate with the IT team for issue reporting and resolution
