Support Services Officer
Core
Providing high-quality customer service and administrative support to clients, staff, and stakeholders to ensure smooth operation of human services.
Role type
Support Services Officer (Casual)
Builds
Front-of-house support and administrative operations for a not-for-profit human services organization
Domain
Human services / Social work / Mental health support
Deliverable
client delivery
Required skills
customer service, administrative support, handling sensitive enquiries, front-of-house operations
Responsibilities
Provide high-quality customer service to clients, staff, and stakeholders; deliver effective client-focused administrative and front-of-house support; manage high volumes of public enquiries, including those of a sensitive or confidential nature.