Cleaning Contract Manager
Core
Strategic leadership of a flagship precinct cleaning and facilities management contract, ensuring operational excellence, financial performance, and client satisfaction for South Bank Parklands.
Role type
Senior Key Account Manager (Facilities Management)
Builds
Integrated cleaning, security, and facilities services for a public precinct
Domain
Public sector facilities management / Precinct operations
Required skills
Strategic contract management, P&L and budget management, multidisciplinary team leadership, stakeholder relationship management, workforce planning, HSEQ compliance, subcontractor management, commercial negotiation
Preferred skills
Facilities management experience, integrated services management, venue operations, public asset environments, experience with UKG/Kronos, Power BI, Tableau
Technologies
UKG, Kronos, Power BI, Tableau
Responsibilities
Provide strategic leadership across all contract operations and service streams; Ensure contractual obligations, KPIs, and service level agreements are achieved; Build and maintain trusted relationships with the client and key stakeholders; Lead financial performance including budgeting, forecasting, and P&L management; Oversee workforce planning, labour optimisation, and resource allocation; Develop high-performing teams through coaching and succession planning
Seniority
Senior, hands-on IC with strategic leadership scope