Activation and Production Testing Specialist
Core
Junior specialist supporting customer onboarding, managing production tester networks, and coordinating real-world testing for a digital identity platform.
Role type
Junior IC activation and production testing specialist
Builds
Customer integrations and provider onboarding workflows for a global digital identity platform
Domain
Digital identity / Fintech / eID
Deliverable
client delivery
Required skills
Process execution, tester recruitment and management, test coordination, issue tracking and reporting, documentation management, API familiarity, bilingual communication (Korean/English)
Preferred skills
Customer onboarding experience, operations experience, B2B SaaS familiarity, digital identity knowledge
Technologies
APIs, sd-jwt-js, Hopae Console
Responsibilities
Run activation workflows and coordinate provider onboarding; Recruit and manage production testers; Coordinate and run real-world tests with testers; Collect evidence and report test results; Raise issues and follow up with engineering and product teams; Maintain accurate records of activation status and test coverage; Improve checklists and documentation based on feedback
