Sales & Service Manager | Pacific Fair
Core
Lead in-store sales and service operations to maximize results and deliver a customer-centric experience.
Role type
Senior retail store manager
Builds
In-store sales performance and customer service experiences
Domain
Retail / Fashion
Deliverable
product features
Required skills
Team leadership and coaching, customer engagement, sales driving, stakeholder relationship management, merchandising knowledge, stock loss mitigation, operational improvement identification
Preferred skills
Solutions-focused mindset, innovation, adaptability in fast-paced environments
Responsibilities
Lead by example in delivering service principles and engaging with customers, coach and mentor the team to provide expert knowledge, work collaboratively with VM and Logistics teams for stock readiness, identify opportunities for feedback to the Merchandise team, maintain stock loss awareness through proactive measures
Seniority
Senior, hands-on IC