Marketplace Operations Lead
Core
Build and scale the operating engine for NitraMart, a healthcare marketplace connecting practices with fintech solutions.
Role type
Marketplace Operations Lead
Builds
NitraMart healthcare marketplace
Domain
Healthcare + Fintech
Deliverable
product features
Required skills
marketplace operations, order flow management, vendor management, product catalog management, fulfillment operations, data analysis, workflow optimization, cross-functional collaboration
Preferred skills
SQL, B2B marketplace experience, e-commerce, procurement, healthcare industry knowledge, SMB customer experience
Technologies
SQL
Responsibilities
Manage marketplace workflows across orders, vendors, products, fulfillment, and customer issues; Partner with Customer Success and Product to improve the end-to-end customer journey; Track marketplace KPIs and translate insights into actions; Improve workflows and internal tools to enable automation; Help launch new vendors, products, and marketplace capabilities
Seniority
Mid-Senior, hands-on IC