Client Support Officer/Administration Role
Core
Provide administration support to the Operations Team Care Partners, managing rosters, invoices, sub-contractor records, and consumables for in-home elderly care services.
Role type
Senior IC administrative officer (healthcare operations)
Builds
Operational support for in-home care services for elderly recipients
Domain
Healthcare / Social Services / Elderly Care
Required skills
Roster auditing, invoice management, sub-contractor record keeping, consumables ordering, client phone communication, Microsoft Office proficiency
Preferred skills
CRM software knowledge (ECASE), numeracy, complaint handling
Technologies
Microsoft Office (Word, Excel, Outlook), ECASE
Responsibilities
Audit community rosters for accuracy, manage invoice entry and approvals, maintain sub-contractor registers, order client supplies, engage in phone discussions with clients
Seniority
Mid-level, hands-on IC
