Senior Quality Officer
Core
Reviewing and improving the quality of planning and decision-making processes for early childhood supports and services.
Role type
Senior Quality Officer (IC)
Builds
High-quality, consistent planning outcomes through quality assurance and continuous improvement.
Domain
Public sector / Social services / Early childhood
Deliverable
dashboards & analysis
Required skills
Quality assurance, compliance auditing, stakeholder engagement, data analysis, coaching and mentoring, legislative interpretation, problem-solving, advanced Excel
Responsibilities
Conduct quality assurance and quality control activities; Provide technical advice on complex quality matters; Coach and mentor team members; Analyse quality trends and performance data; Manage escalations; Support compliance with legislation and standards.
Seniority
Senior, hands-on IC