Claims Consultant
Core
Manage life insurance claims for TPD, Death, and Terminal Illness from lodgement to determination, reviewing evidence and ensuring compliance.
Role type
Claims Consultant (Group Life Insurance)
Builds
Claims decisions and customer support for group life insurance policies
Domain
Insurance / Life Insurance
Deliverable
client delivery
Required skills
Claims management, evidence review, stakeholder communication, policy compliance, process improvement
Preferred skills
TPD claims experience, Workers Compensation experience, Allied Health background, analytical skills, empathy
Technologies
None stated
Responsibilities
Assess and manage Group Life claims across TPD, Death and Terminal Illness; Review medical, financial and legal evidence; Communicate with claimants, trustees, employers and other stakeholders; Liaise with internal specialists and external providers; Ensure compliance with policy terms and legislation; Proactively manage claim progress and identify barriers; Contribute to continuous improvement initiatives
Seniority
Individual Contributor