Americas Workplace Lead
Core
Lead the strategy and day-to-day operations for the San Francisco and New York offices, ensuring a high-quality workplace experience that supports in-person collaboration and company culture.
Role type
Senior Workplace Operations Lead (Americas)
Builds
Operational excellence, team culture, and physical workspace environments for employees in SF and NYC.
Domain
Corporate real estate and facilities management
Deliverable
infrastructure
Required skills
Multisite workplace operations leadership, people management and team development, vendor and contract management, budgeting and financial forecasting, cross-functional partnership, operational process design, crisis management
Preferred skills
Experience with building/vendor ecosystems in SF and NYC, security and IT access control collaboration, scaling workplace programs during growth
Technologies
None stated
Responsibilities
Own local employee experience and service standards for SF and NYC; lead, coach, and develop a multisite team including front desk and contractors; ensure reliable day-to-day operations including front desk flow, access, mail, F&B, and cleaning; manage site-level budgets and vendor relationships; partner on in-office culture programs and events; collaborate on space planning and office improvements.
Seniority
Senior, hands-on IC with team leadership
