Customer Service Officer- Additional Duties Opportunity
Core
Provide friendly and professional customer service, assist with enquiries via phone/email/in-person, process transactions, and support café orders and major events.
Role type
Customer Service Officer (Additional Duties)
Builds
Customer support services, café operations, and event support for SGAC programs
Domain
Non-profit / Community Services
Deliverable
client delivery
Required skills
communication, customer service, multitasking, phone/email/in-person support, transaction processing, record keeping
Preferred skills
reception experience, administration experience, café experience
Responsibilities
Provide information on SGAC programs, classes and services; assist with major events including ushering and guest support; process customer transactions and maintain accurate records.
Seniority
Entry-level / Additional Duties
