CareerPlan

Area Collections Executive

Nairobi, KenyaFull-time2026-10-15 → 2026-11-12

Core

Managing delinquent accounts and ensuring repayment compliance through client visits, collection calls, and strategic follow-ups to convert overdue accounts into current customers.

Role type

Senior IC area collections executive

Builds

Repayment compliance and reduced default rates for the company's portfolio

Domain

Financial services / Credit management / Collections

Required skills

Fraud detection and investigation, Credit management, Field collections, Client relationship management, Strategic planning, Data analysis, Team leadership, Process design, Excel proficiency, Problem-solving

Preferred skills

Experience in MFI/Bank/Fintech/PAYGO, Criminology background, Previous field collections experience