Concierge Lead - Dallas, TX
Core
Lead front desk operations and provide concierge services for residents and guests at luxury HOA communities.
Role type
Front Desk Lead (Concierge)
Builds
Resident services, lobby operations, and guest relations for HOA communities
Domain
Property Management / Hospitality
Deliverable
product features
Required skills
Supervision of front desk staff, knowledge of association policies and procedures, concierge service provision, lobby monitoring, mail/package distribution, emergency procedure implementation
Preferred skills
Luxury hotel or luxury property management experience
Responsibilities
Greet residents and guests professionally, assist with maintenance requests and resident concerns, supervise front desk staff, monitor lobby activity and common areas, manage mail and package distribution, implement emergency procedures
Seniority
Individual Contributor, supervisory role