Remote Medical Receptionist & CSR (Remote - U.S. Hours)
Remote
Core
Remote front-desk and care coordinator for U.S. veterinary clinics, handling client communication, appointment scheduling, and care navigation.
Role type
Medical receptionist / Client Services Representative (CSR)
Builds
Veterinary clinic operations and patient care workflows
Domain
Veterinary services / Healthcare administration
Deliverable
dashboards & analysis
Required skills
Medical administration, Appointment scheduling, Client communication, Veterinary practice management software, VoIP tools, Remote work setup management
Preferred skills
Experience with veterinary clinic systems
Responsibilities
Answer and initiate calls, texts, chats, and emails from pet parents; Book, reschedule, and confirm veterinary visits; Triage inquiries and coordinate follow-ups; Build treatment estimates; Maintain medical records and workflows