Client Engagement Coordinator
Core
Oversee client operations, intake, scheduling, and administrative workflows across WA, SA, and TAS to support clinician capacity and client outcomes.
Role type
Senior operations coordinator (healthcare/NDIS)
Builds
Efficient client intake and scheduling processes for allied health services
Domain
Healthcare / NDIS (National Disability Insurance Scheme)
Required skills
stakeholder management, data analysis, operational workflow optimization, team coaching, incident management, process improvement
Preferred skills
NDIS experience, allied health background, experience leading administrative teams
Responsibilities
Coordinate client operations across the region, oversee referrals and onboarding, maximize clinician utilization, analyze data to remove bottlenecks, manage incidents and complaints, and coach/support support representatives
Seniority
Mid-Senior, hands-on IC