Clinical Coordination Manager
Core
Oversees the Clinical Coordination team to maintain accurate provider schedules, manage workloads, and ensure consistent scheduling performance across markets.
Role type
Manager of Clinical Coordination team
Builds
Provider schedules and operational workflows for clinical/dental practices
Domain
Healthcare operations / Dental & Medical scheduling
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, performance management, workload balancing, root-cause analysis, process improvement, cross-functional collaboration, data reporting, scheduling optimization
Preferred skills
Experience with CareStack or similar EMR platforms, Google Suite proficiency
Technologies
CareStack, Healier, Google Suite
Responsibilities
Lead, mentor, and develop Clinical Coordinators; monitor 0-14-day schedule health and identify risks; ensure accepted treatment and new-patient backlogs are actively worked; analyze recurring scheduling barriers and implement workflow improvements; partner across departments to resolve scheduling issues; report team performance and operational health indicators to leadership.
Seniority
Manager, hands-on leadership