Senior Rehabilitation Case Manager
Core
Manage complex rehabilitation, return to work, conduct, performance, and employee relations matters while developing policies and providing risk-based advice to support workforce wellbeing and compliance.
Role type
Senior Rehabilitation Case Manager (HR & Industrial Relations)
Builds
Rehabilitation and return to work plans, workplace adjustment arrangements, and People and Capability policies.
Domain
Australian Public Service (APS) / Human Resources / Industrial Relations
Required skills
complex case management, rehabilitation planning, risk assessment, policy development, stakeholder engagement, conflict resolution, analytical research, confidentiality management
Preferred skills
knowledge of Work Health and Safety (WHS) frameworks, coaching and training delivery, strategic workforce planning
Technologies
Microsoft Copilot (administrative support only)
Responsibilities
Manage complex rehabilitation and return to work cases; Provide expert advice on fitness for duty and workplace adjustments; Develop and monitor rehabilitation plans; Coordinate case management with medical practitioners and Comcare; Identify and manage psychosocial and WHS risks; Develop and maintain HR policies and frameworks; Conduct research and reporting for executive decision-making; Build organizational capability through training and coaching.
Seniority
Senior, hands-on IC