Rehabilitation Claims Case Manager
Core
Support corporate customers' employees to facilitate a safe, timely, and sustainable return to work following health-related absence using an evidence-based, biopsychosocial approach.
Role type
Rehabilitation Claims Case Manager
Builds
Bespoke return-to-work plans and intervention pathways for individuals with medical conditions.
Domain
Insurance / Occupational Health / Rehabilitation
Deliverable
client delivery
Required skills
Biopsychosocial assessment, stakeholder negotiation, case portfolio management, return-to-work planning, supplier network utilization, Equality Act compliance
Preferred skills
Mental health support, musculoskeletal condition management, chronic health condition support
Responsibilities
Telephonically evaluate customer symptoms and functional restrictions, identify obstacles to recovery, negotiate return-to-work plans with employees and HR, coordinate with occupational health teams, record case management details in systems.
Seniority
Individual Contributor, mid-level