Assistente de Atendimento - Instituto do Cérebro
Core
Responsible for welcoming and attending to patients at the Instituto do Cérebro, handling scheduling, exam authorization, and administrative procedures to ensure patient satisfaction.
Role type
Administrative assistant (patient services)
Builds
Patient scheduling and exam authorization workflows
Domain
Healthcare administration
Deliverable
product features
Required skills
Organization, communication, proactivity, data protection compliance
Preferred skills
Higher education enrollment, prior experience in healthcare customer service
Responsibilities
Welcome patients in person or digitally, schedule and attend to patients, authorize exams and consultations via insurance portals, perform administrative procedures for diagnostic exams and therapies, deliver medical reports, update administrative demands, protect patient data per LGPD.
Seniority
Entry-level