Commercial Specialist
Core
Principal sales contact for the Commercial area in the store, making continuous phone contact with an established client group to increase sales and maintain positive relationships through complete customer satisfaction.
Role type
Commercial Specialist (Sales)
Builds
Automotive parts and accessories sales for retail customers
Domain
Automotive retail
Deliverable
product features
Required skills
Sales, customer relationship management, order creation and follow-up, administrative sales closing, prospecting, business plan execution, operational policy execution, computer skills
Preferred skills
Experience in auto parts, spare parts, automotive advisory, counter sales, commercial advisor in chain workshops
Responsibilities
Operate commercial program via Division Customer Sales through Commercial BDD; Create and follow up on orders; Administrative closing of sales; Receive calls for quotes and promotions and make prospecting calls; Integrate customer development; Review and follow up daily on indicators with Commercial Manager to ensure goal achievement; Reduce vehicle accidents and ensure customer satisfaction; Execute work plans according to commercial business plans and available resources; Execute correct operational policies and procedures for Commercial (returns, cash registers, price changes, credit management) to increase sales and offer excellent customer satisfaction.