Operador de Telemarketing - Central de Atendimento ao Cliente
Core
Handle customer inquiries and schedule medical appointments via phone and WhatsApp for a healthcare clinic.
Role type
Customer service operator
Builds
Appointment scheduling and patient information services
Domain
Healthcare
Deliverable
product features
Required skills
Portuguese, basic computer skills, Microsoft Office, communication
Responsibilities
Register actions via system, answer customer questions about scheduling and exams, adjust doctor schedules, update records