Recepcionista Ambulatorial - Manaus
Core
Frontline receptionist for an outpatient clinic, managing patient intake, scheduling, and administrative coordination for a multi-disciplinary health team.
Role type
Ambulatory clinic receptionist
Builds
Patient flow management and administrative support for outpatient therapy units
Domain
Healthcare / Outpatient clinic
Deliverable
physical/clinical work
Required skills
Patient intake and triage, scheduling and appointment management, data entry in clinical systems, record organization, administrative communication, team collaboration
Preferred skills
Empathy, proactive problem solving, familiarity with telemedicine workflows
Technologies
SIGO system, spreadsheet tools
Responsibilities
Greet patients and guardians with a cordial and empathetic approach; Verify daily appointment flow and adherence to schedules; Register patient entry/exit and validate biometric attendance; Confirm attendance, rescheduling, and absences; Guide families on procedures and administrative queries; Coordinate release requests with telemedicine teams; Organize physical and digital medical records; Report incidents to supervision; Collaborate with the multi-professional team
Seniority
Entry-level, individual contributor