Recepcionista Atendente de Oncologia- Oncologia- Unidade Concórdia (Vaga Exclusiva para PCD )
Core
Front desk receptionist and patient coordinator for an oncology department, managing patient flow, check-ins, and administrative tasks.
Role type
Front desk receptionist (healthcare)
Builds
Patient check-in/check-out workflows and departmental documentation
Domain
Healthcare / Oncology
Deliverable
dashboards & analysis
Required skills
Patient triage, appointment scheduling, document management, basic computer literacy, telephone communication
Preferred skills
Public relations training
Responsibilities
Control entry and exit of people in the sector; Provide necessary clarifications and information; Direct patients and companions to consult rooms; Open appointments in the Gesthos system; Organize patients waiting for treatment; Monitor patient entry according to consultation times; Print and identify patient and companion labels; Verify entry and exit of companions, patients, doctors, residents, and managers; Check use of labels and badges; Confirm and print schedules for subsequent days; File and deliver documents; Collect and deliver internal documents and protocols between teams; Receive people and provide requested information; Make telephone calls to provide information; Verify needs of people arriving at the sector and direct them to the place or person sought; Fill in and organize information in spreadsheets; Participate in meetings and trainings when called; Maintain cleanliness, conservation, and comfort in the work environment; Execute other similar tasks as described at the manager's discretion.