Technical Service Coordinator
Core
Coordinate and prioritize testing, maintenance, and repair orders for Stryker medical products in Switzerland, acting as the interface between customer service, technical service, field service, and logistics.
Role type
Technical Service Coordinator (IC)
Builds
Reliable and high-quality support for Stryker medical products in Switzerland
Domain
Medical Technology / Healthcare Equipment
Required skills
Technical understanding of medical devices, ERP system proficiency, coordination of repair and validation processes, documentation management, stakeholder communication
Preferred skills
Experience in technical service or maintenance coordination, background in electronics/electrical engineering/automation
Technologies
ERP systems
Responsibilities
Coordinate and prioritize testing, maintenance, and repair orders; Align with customer service, technical service, field service, and logistics; Track repair, complaint, and loaner equipment status; Execute defined technical testing and validation steps; Ensure complete service and repair documentation; Support customers and internal teams with technical inquiries
Seniority
Mid-level, hands-on IC