After Hours Care Coordinator | US Healthcare | EST Hours | Remote
Remote
Core
Coordinate after-hours support for a U.S.-based home care agency, ensuring vulnerable clients are never left without coverage by sourcing replacement caregivers and managing emergencies.
Role type
Senior IC care operations coordinator
Builds
Client coverage continuity and emergency response for elderly/vulnerable clients
Domain
Healthcare / Home care services
Deliverable
client delivery
Required skills
independent decision making, crisis management, caregiver sourcing, client communication, schedule management, documentation, multitasking, problem solving
Preferred skills
staffing/scheduling experience, remote work experience
Technologies
chat platforms, scheduling systems, telephony