Key Account Manager
Core
Managing relationships with key clients for an omnichannel order and warehouse management solution, ensuring expectations are met and driving retention.
Role type
Key Account Manager
Builds
Customer retention and account growth for e-commerce businesses and multichannel retailers
Domain
E-commerce / Supply Chain / Warehouse Management
Deliverable
client delivery
Required skills
Client relationship management, issue resolution, business needs analysis, cross-functional communication, upselling, product knowledge, time management, industry client analysis
Preferred skills
Bachelor's in technology or business, fluency in Gujarati, English, and Tamil, 2+ years in account management