Reviewer
Core
Assess and process recorded proctoring sessions (Review +, Record +) and incident reports to ensure conformity to client guidelines and academic integrity standards.
Role type
Quality Assurance Reviewer (Proctoring)
Builds
Verified exam sessions and incident reports for universities and testing institutions
Domain
EdTech / Online Testing / Proctoring
Required skills
Attention to detail, ability to follow written instructions, time management, incident reporting, client communication
Preferred skills
Degree in any discipline, 0–6 months experience in voice/non-voice processes
Technologies
Review platforms, incident reporting systems
Responsibilities
Review sessions from Review + and Record + queues, process incident reports from Live + sessions, prioritize sessions based on SLA, add comments and incident reports to sessions, coordinate with Site Manager to resolve challenges, submit incident reports regarding academic integrity breaches, acquire updates on review processes from Site Managers and Clients.