Secretária Atendimento Ao Paciente
Core
Frontline receptionist and patient coordinator managing scheduling, payments, and administrative support for a private clinic.
Role type
Junior administrative assistant (patient services)
Builds
Patient appointment schedules and clinic operational workflows
Domain
Healthcare administration
Deliverable
product features
Required skills
Verbal and written communication, organization, punctuality, basic computer literacy, team collaboration, public interaction
Preferred skills
Prior experience in patient services, experience with performance targets, experience in private clinics, experience with phone and WhatsApp support
Responsibilities
Greet patients with courtesy, handle phone and WhatsApp inquiries, schedule and confirm appointments, process payments and collections, update clinic systems, manage preventive care scheduling, support management and partners
Seniority
Junior, entry-level IC