Responsable de secteur d'aide à domicile H/F
Core
Coordinateur(rice) managing home care services, acting as the link between clients and staff, overseeing operations, scheduling, and quality compliance.
Role type
Senior home care operations manager
Builds
Home care services (elderly care, childcare, housekeeping, gardening, minor repairs) for clients in Mouvaux and surrounding areas
Domain
Home care / Social services
Required skills
Team management, scheduling, client relations, administrative processing, quality compliance, emergency response, software proficiency (XIMI), driving
Preferred skills
None stated
Technologies
XIMI
Responsibilities
Welcome clients physically and by phone, conduct home evaluation appointments, provide client information and prepare quotes, set up and follow up on services, handle administrative procedures for funding, support and inform staff on new missions, plan and adjust interventions, control schedules and validate hours, manage emergencies to ensure service continuity, manage quality and legislative compliance, manage and animate a team
Seniority
Senior, hands-on IC