Call Center Atención a Clientes Estabilidad Laboral
Core
Provide telephone customer service for an insurance company, resolving queries, following up on requests, and guiding users on services and claims.
Role type
Customer service representative (call center)
Builds
Customer support interactions for an insurance provider
Domain
Insurance / Customer Service
Deliverable
client delivery
Required skills
Verbal communication, customer service orientation, basic computer skills, proactive attitude
Preferred skills
Experience in call center, sales, or collections
Responsibilities
Answering phone calls from customers, resolving doubts, following up on requests, guiding users on services and coverage, supporting claim follow-ups
Seniority
Entry-level to Junior