Customer Advisor
Hybrid
Core
Chat with customers over the phone to provide exceptional service, assist with renewals, add coverage, and resolve queries while following compliance standards.
Role type
Customer Advisor (Call Center)
Builds
Customer loyalty and retention for an insurance company
Domain
Insurance / Customer Service
Deliverable
client delivery
Required skills
Communication, resilience, target-driven mindset, eagerness to learn, teamwork
Responsibilities
Handle inbound calls from current customers, assist with renewals and adding coverage, resolve general queries, adhere to compliance standards