Customer Advisor
Hybrid
Core
Handle customer calls to assist with renewals, add coverage, and resolve general queries while adhering to compliance standards.
Role type
Customer Service Representative
Builds
Customer loyalty and retention
Domain
Insurance
Deliverable
client delivery
Required skills
Communication, resilience, target-driven mindset, eagerness to learn
Responsibilities
Answering customer calls, resolving general queries, assisting with renewals and adding coverage, following compliance standards