Ejecutivo de ATC y Seguimiento de Solicitudes de Asistencia víal
Core
Monitor operational processes, track assistance requests, and ensure they are handled according to established procedures.
Role type
Operations support executive
Builds
Operational assistance workflows
Domain
Insurance / Claims operations
Deliverable
dashboards & analysis
Required skills
Incident reporting, data entry, cost validation, organization, attention to detail
Preferred skills
Proactive attitude, service orientation, computer handling
Responsibilities
Follow up on assigned assistance requests, report and escalate incidents, capture and update operational system information, review and validate service costs