Operations Analyst
Core
Provide dedicated Business Enablement support across operational functions through reporting, system testing, issue resolution, and workflow improvement.
Role type
Operations Analyst
Builds
Operational reporting, system enhancements, and improved workflows
Domain
Insurance / Financial Services
Deliverable
dashboards & analysis
Required skills
Data analysis, Reporting, System testing (UAT), Process mapping, Workflow improvement, Data integrity management, Microsoft Excel, Stakeholder collaboration
Preferred skills
Financial services or insurance experience, System testing exposure, Process mapping experience, Compliance knowledge, Claims operations knowledge, Underwriting operations knowledge
Technologies
Microsoft Excel
Responsibilities
Producing accurate operational reporting and data analysis, Conducting user acceptance testing (UAT) for new systems and process changes, Analysing and resolving system and operational issues, Mapping and improving operational workflows, Supporting data integrity and operational initiatives across Compliance and Claims
Seniority
Individual Contributor