Commercieel medewerker binnendienst
Core
Internal sales coordinator serving as the primary contact between customers and the company, managing order processing and customer relationships.
Role type
mid-level internal sales coordinator
Builds
order processing and customer service workflows
Domain
construction materials and HVAC
Required skills
customer relationship management, order processing, telephone sales, administrative support, proactive problem-solving
Preferred skills
knowledge of telephone sales techniques, MBO work level
Technologies
CRM systems, order management software
Responsibilities
Maintain customer contacts via phone and email, update customers on order status, handle incoming orders and ensure accurate processing, support the sales team with administrative tasks, collaborate with other departments to ensure customer satisfaction
Seniority
Mid-level, hands-on IC