Agent.e de liaison relations clients
Core
Provides administrative and operational support to the customer relations and sales teams to ensure smooth daily operations and internal follow-ups.
Role type
Customer Relations & Sales Support Specialist
Builds
Internal operational workflows, customer data integrity, and sales documentation
Domain
Construction industry, Customer Service, Sales Operations
Deliverable
Dashboards & analysis
Required skills
CRM/ERP data management, Order entry and tracking, Sales document management, Inventory tracking, Cross-functional coordination
Preferred skills
None stated
Technologies
Epicor
Responsibilities
Update and maintain customer data in CRM/ERP, Support customer service in processing common requests, Enter and track orders, Maintain training files and procedures, Manage and update commercial documents (contracts, technical sheets, promotions), Distribute and maintain price lists and discount tables, Finalize and track submissions, Follow up on customer files and internal requests, Coordinate between sales, customer relations, transport, production, and accounting, Track construction product inventory
Seniority
Individual Contributor, Support Level