Customer Service Representative
Core
Process wholesale orders, prepare quotations, and provide delivery updates for healthcare equipment dealers and customers.
Role type
Customer Service Representative (Wholesale)
Builds
Order confirmations, delivery updates, and accurate quotations for healthcare equipment suppliers.
Domain
Healthcare equipment supply chain
Required skills
order processing, quotation preparation, customer communication, inventory reporting, sales support, data accuracy, time management, Microsoft Excel, internal coordination
Preferred skills
ERP/CRM experience, healthcare equipment knowledge, dealer network familiarity
Responsibilities
Process and invoice wholesale customer orders accurately, respond to inbound calls and email enquiries, provide order confirmations and delivery updates, prepare accurate quotations, coordinate with warehouse and logistics, follow up on outstanding orders, identify upsell opportunities, support sales team with product information
Seniority
Individual Contributor