Conference Supervisor
Core
Lead day-to-day delivery of conference and event operations, ensuring high standards and exceptional guest experiences.
Role type
Senior IC conference supervisor
Builds
Conference, banquet, and event operations
Domain
Hospitality / Event Management
Required skills
Team leadership, event operations management, client relationship management, cross-departmental coordination, training and coaching, operational decision-making
Preferred skills
Experience in hospitality, ability to handle high-pressure environments
Responsibilities
Lead conference, banquet, and event operations from setup through to packdown; Supervise and support the conference team during service; Ensure conference rooms and event spaces are prepared to the highest standard; Deliver exceptional guest experiences and resolve issues professionally; Conduct team briefings and ensure smooth event execution; Coordinate with Kitchen, Front Office, Sales & Events, and other departments; Maintain presentation, cleanliness, and operational standards across all event spaces; Assist with training, coaching, and development of team members; Take ownership of operations and make confident decisions during shifts.
