Sr Customer Service Representative
On-site
Core
Process high-end orders and manage order management tasks for North America, EMEA, and APJ regions using enterprise systems.
Role type
Senior Order Management Specialist
Builds
Order processing workflows and transactional accuracy for global sales operations
Domain
Life Sciences / B2B Sales Operations
Required skills
Oracle JD Edwards, SAP, Microsoft Office, complex problem solving, process improvement, independent work, cross-functional collaboration, SLA management, time prioritization, issue escalation
Preferred skills
Bachelor's degree in Arts/Science/Commerce/Business, 3-5 years Order Management experience, early morning and night shift flexibility